Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Parimatch, we believe that online gaming should be an enjoyable form of entertainment. It is important to understand that gambling should never be viewed as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use Parimatch services. Age verification is mandatory during registration. We take this responsibility seriously to protect minors from the risks of gambling.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone else, it may indicate a gambling problem:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling: Concealing the amount of time or money spent gambling from family and friends
- Loss of Control: Unable to stop gambling or stick to predetermined limits
- Increasing Stakes: Needing to gamble with larger amounts to achieve the same excitement
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Financial Problems: Using borrowed money, credit cards, or loans to fund gambling
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Relationship Strain: Conflicts with family members or loved ones about gambling habits
- Escapism: Gambling to escape problems, stress, or negative emotions
Self-Help Tools & Responsible Gaming Features
Parimatch provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set maximum deposit amounts per day, week, or month
- Loss Limits: Establish maximum loss thresholds to protect your budget
- Reality Checks: Receive reminders about how long you've been playing and how much you've wagered
- Time-Out: Take a break from gambling for a specified period (hours, days, or weeks)
- Self-Exclusion: Temporarily or permanently block your account from accessing gaming services
These tools are available in your account settings. We encourage you to use them proactively to maintain a healthy gaming experience.
Support Resources & Help Organizations
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these trusted organizations:
India
- All India Council for Technical Education (AICTE) - For general counseling and support services
- National Health Portal - Mental health and wellness resources (www.nhp.gov.in)
- Contact local mental health services through your nearest hospital or doctor
International Organizations (Multi-Region Support)
- GamCare (UK) - Free confidential support and counseling - www.gamcare.org.uk
- GamStop (UK) - National self-exclusion scheme - www.gamstop.co.uk
- Gambling Help Online (Australia) - Comprehensive support resources - www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) - Education and support services - www.responsiblegambling.org
- National Council on Problem Gambling (US) - 24/7 helpline and resources - www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany) - Prevention and support information - www.bzga.de
You can also contact Parimatch's responsible gaming team for confidential assistance and information about available support options.
Seek Help Today
If you or someone you care about is experiencing difficulties related to gambling, please know that help is available and recovery is possible. Reaching out is a sign of strength, not weakness.
Don't suffer in silence: Contact one of the organizations above or speak with a trusted friend, family member, or healthcare professional. Your well-being is important to us.
Remember: Gambling problems can affect anyone, and professional support services are confidential and free in many cases.